Understanding Our Lab Process

You Get to Choose

You have a couple of options for labwork:

Our Cash-Pay Lab Option

A simple, affordable way to get the labs you need — without surprise bills.

Many of our patients have high‑deductible insurance plans, which means they end up paying the full insurance‑contracted price for labs until their deductible is met. Those prices can be much higher than expected.

To make things easier, we offer a cash‑pay option for lab work.

How Cash-Pay Labs Work

  • We send your lab order to our partner lab using direct‑pay pricing

  • You pay upfront, at a transparent, discounted rate

  • Once we place your order, our partner lab sends a kit straight to your home. The box includes a list of nearby phlebotomy locations that work with the lab. Simply choose the site that’s most convenient, call to schedule a quick appointment, and bring your kit with you. The phlebotomy team will collect your sample and send it back to the lab for processing
  • No surprise bills later

  • No facility fees

  • No insurance involvement at all

Most patients find that cash‑pay pricing is significantly lower than what they would pay through insurance

Why Patients Choose Cash-Pay

  • Predictable pricing — you know the cost before you go

  • Often 70–90% cheaper than insurance‑billed rates

  • No deductible requirements

  • No denied claims

  • No unexpected statements months later

This is especially helpful for hormone, thyroid, metabolic, and wellness labs

Can I Still Use My Insurance?

Yes. You’re always welcome to use your insurance if you prefer. We simply offer cash‑pay as a more affordable and predictable option, especially for patients with high deductibles

 

Not Sure Which Labs to Order?

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